EMEA Payroll Operations Manager

Own payroll operations across EMEA, ensuring seamless delivery through our trusted payroll partner network

Act as the senior point of accountability for payroll quality, accuracy, compliance, and employee experience

Build and maintain strong, collaborative relationships with payroll partners, setting clear expectations and driving consistently high performance

Lead and develop a team of Delivery Managers and payroll professionals across multiple locations, ensuring strong leadership, accountability, and execution

Act as the senior escalation point for complex or high-impact payroll issues, ensuring swift resolution and the implementation of preventative controls

Navigate complexity across multiple jurisdictions, proactively identifying and mitigating operational and compliance risks

Use data, insight, and performance metrics to monitor outcomes, strengthen controls, and drive continuous improvement

Drive standardisation and operational excellence across a diverse regional landscape, balancing consistency with local requirements

Collaborate closely with internal stakeholders (including Finance, Contracts, and Payments) and external partners to ensure fully aligned payroll delivery

Champion strategic initiatives that improve efficiency, service quality, and the overall employee and client experience

Develop leadership capability within your team, fostering a culture of ownership, growth, and collaboration

You bring deep experience in payroll operations across multiple countries or regions, with a strong track record of delivering accurate, compliant payroll outcomes

You’ve successfully led through others, including managing managers, and you’re comfortable developing leadership capability across distributed teams

You thrive in complexity, quickly breaking down challenges into clear actions and structured solutions