Product Operations Intern

At CheQ, we’re turning the chaos of credit into a journey that’s clear, rewarding, and even a little fun.

With ₹80,000 Cr+ in lifetime payments, a growing tribe of users (30%+ using more than two products), and $16M raised from marquee investors, we’re fast becoming India’s favorite way to go from credit-stressed to credit-smart.

Founded by ex-Flipkart leader Aditya Soni and backed by 3one4 Capital, Venture Highway, Ram Shriram, Lloyd Mathias and more, CheQ isn’t just another fintech, it’s a full-stack credit experience.

• Review and label transaction, merchant, and category data.
• Assist in maintaining high-quality datasets used for evaluation and benchmarking.
• Identify data inconsistencies and report findings to the team.
• Evaluate AI-generated responses using predefined quality frameworks.
• Compare outputs against benchmark responses and golden datasets.
• Document observations and quality issues.
• Review user interactions and feedback.
• Analyze low-rated conversations and summarize recurring issues.
• Assist with RCA documentation and issue tracking.
• Maintain evaluation trackers and operational dashboards.
• Support recurring quality audits and reporting activities.
• Collaborate with Product and Analytics teams on ad-hoc operational tasks.
• Pursuing or recently completed a degree in Engineering, Computer Science, Statistics, Business, or a related field.
• Strong attention to detail and analytical thinking.
• Comfortable working with spreadsheets and structured data.
• Interest in AI, LLMs, and product development.
• Basic SQL knowledge is a plus but not mandatory.
• AI evaluation and benchmarking methodologies.
• Data annotation and quality management.
• Product analytics and operational workflows.
• Root cause analysis and production issue management.
• Working closely with Product, Data, and Engineering teams.

You own it, we trust you

Shape your work with freedom, deliver with ownership, backed by trust.

Bold, fast & human We push boundaries together, and deliver with agility, rigor, and heart.