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naukri

Product Manager - Travel Solutions

Client of Rawaj Company for Recruitment
Riyadh, KSA
Senior
2 days ago
Product ManagementAgile MethodologiesMarket ResearchData AnalysisStakeholder ManagementDigital Platforms
Free

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Product ManagementAgile MethodologiesMarket Research
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Overview

  • Leverage your abilities and join the dynamic team of a leading company operating in the government services and process facilitation sector.
  • The Product Manager will lead the development and management of innovative digital and service products that enhance the visa and travel experience for millions of customers.
  • The role will drive the product lifecycle from ideation to launch and continuous improvement, focusing on digital platforms, identity solutions, and operational services that align with the organization's strategic objectives and Saudi Vision 2030.

Key Accountabilities

  • Define and execute the product vision, strategy, and roadmap for digital and service products across visa processing, identity verification, travel solutions, and customer experience.
  • Manage the full product lifecycle, from discovery and requirements gathering to development, launch, and post launch optimization, ensuring products meet market needs and business goals.
  • Lead the development of digital platforms, including the e visa application portal, appointment scheduling systems, payment gateways, and customer tracking solutions.
  • Drive innovation in identity and consular services, including biometric solutions, digital identity verification, and secure document processing.
  • Collaborate with internal and external stakeholders, including government entities, technology partners, operations teams, and senior leadership to align product priorities with organizational objectives.
  • Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities for new products and enhancements to existing offerings.
  • Define and track key product metrics such as application completion rates, customer satisfaction, processing time, and conversion rates to measure success and inform data driven decisions.
  • Create and maintain detailed product requirements documents, user stories, and acceptance criteria for development teams.
  • Work closely with engineering, design, and quality assurance teams using Agile methodologies to ensure timely and high quality product delivery.
  • Manage product budgets, pricing strategies, and revenue models to ensure financial viability and profitability of product lines.
  • Ensure all products comply with regulatory requirements, data security standards, and government policies related to visa and identity services.
  • Lead go to market strategies, including product positioning, messaging, training, and launch plans in coordination with marketing and operations teams.

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