Product Manager – Sheet Rubber

Responsible for developing new business and maintaining current sheet rubber accounts

• Conducts sales activities to develop new sheet rubber business
• Make regular customer contact to achieve sales goals, promote customer good- will and takes actions to increase sales.
• Takes telephone calls from distributors, end-users, and processes the request using available resources and materials.
• Prepare pricing and discounts on standard product lines
• Collect information regarding applications, parameters, drawings, and makes a recommendation; works with appropriate GRT personnel to determine correct product.
• Coordinate with engineering and various departments regarding product development, service recommendations, product test results, customer complaints, inspection methods, and costs of new product development in relation to sales
• Completes quote follow up in conjunction with internal sales team to turn quotes into orders.
• Conduct training/capabilities programs for inside sales, distribution and end users as required.
• Evaluates urgency of the customer requirement and coordinates with production to obtain lead time delivery dates, expedite deliveries, or move up dates on new or existing orders.
• Conducts customer surveys to evaluate market conditions and present the voice of the customer.
• Prepare month end sales data and other sales data as requested by sales manager. Measure sales efforts against goals.
• Represents the company through memberships in trade associations and societies and assists in creating standards for the industry.
• Keeps VP Sales fully informed on all critical situations regarding quality, price, delivery or any sales problems.