Product Manager, Payment Optimization

What you will do:

• Responsible for conception through end-of-life ownership for a specific product (Fraud Mitigation), product group or product line including product management, product development and business development.
• Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization
• Drive product development and improvements including road map and statement of direction development
• Own market‐specific playbooks (issuer preferences, 3DS exemptions, network tokens adoption, routing rules, retry windows), and continuously tune strategies for NA, EU, LATAM, APAC, and MENA
• Lead peers and dotted line relationships through the project lifecycle to deliver development efforts
• Own incident runbooks, RCA, and reliability KPIs with on‐call partners.
• Prioritize features by quantified ROI; set OKRs tied to conversion lift, approval rate
• Author PRDs/sequence diagrams for gateway integrations
• Develop business cases to support new product recommendations.
• Manage the product development lifecycle from concept, design, testing, and production deployment, and product commercialization
• Act as a primary negotiator between internal departments and clients to resolve problem statements and uses cases.
• What you need to Have:
• 4+ years' within the fraud payments ecosystem (i.e. cards, digital wallet, etc)
• 4+ years' experience as a product manager, with proven experience leading complex projects, while driving roadmap for products
• Experience with card networks (Visa/MC/Amex), network tokens, vault/tokenization, and leading wallets (Apple Pay, Google Pay).
• End‐to‐end payment processing workflow expertise, with hands‐on with auth/capture/void/refund flows, success/decline codes, settlement/reconciliation
• Lead data‐driven experimentation and optimization. I.e. Design A/B and multivariate tests for method selection, routing, retries, quantify impact on auth rate.
• Proven ability to develop, define and track KPIs such as approval rates, capture rates, chargeback rates, issuer/PSP performance; ability to build Looker/Tableau/Power BI dashboards and self‐serve views would be a plus