greenhouse
Product Manager, Consumer E-Commerce Platform
Mill
San Bruno, USA
Manager · 5+ years experience
Discovered 1 weeks ago
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Role Overview
We're seeking a Product Manager for our Consumer Platform team who will drive the performance of our e-commerce technology stack. In this role, you'll oversee critical platform components including our e-commerce platform, admin portal, order management system, and integrations with internal and external systems, all focused on accelerating growth and improving the customer experience.
Key Responsibilities
Own the end to end performance and management of our Consumer ecommerce platform, enabling new capabilities and features that advance the growth rate of our Consumer business.
Own the product vision for our customer account system, including authentication, personalization, and preference management across consumer and commercial business
Design and implement new customer onboarding and account management needs for new distribution channels, including digital and brick-and-mortar retailers
Serve as the primary liaison between technology teams and internal stakeholders including Order Management, Inventory, Fulfillment, Finance, Accounting, and Customer Service
Develop integration strategies to ensure seamless data flow between customer-facing applications and backend systems
Design and build the technical architecture that enables complex product bundling, dynamic pricing, and flexible promotion strategies across product categories for subscriptions and purchases
Champion platform improvements that reduce technical debt while enhancing conversion, retention, and operational efficiency
Create and maintain a comprehensive platform roadmap aligned with business objectives and stakeholder needs
Key Skills for This Role
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Full Job Posting
About the Role
We're seeking a Product Manager for our Consumer Platform team who will drive the performance of our e-commerce technology stack. In this role, you'll oversee critical platform components including our e-commerce platform, admin portal, order management system, and integrations with internal and external systems, all focused on accelerating growth and improving the customer experience.
Key Responsibilities
Own the end to end performance and management of our Consumer ecommerce platform, enabling new capabilities and features that advance the growth rate of our Consumer business.
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