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Product Manager B2B Broadband

Optimum
Toronto, CAN
Onsite
$123,379 to $202,694 per year
Discovered Yesterday
B2B broadband product managementProduct lifecycle managementTelecommunicationsAI and machine learningGenerative AIAdvanced analytics
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B2B broadband product managementProduct lifecycle managementTelecommunications
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Job Summary

Lead the definition, development, evolution, and delivery of Optimum’s B2B Broadband products and associated services.

Drive product lifecycle support and apply advanced analytics, AI/ML, and generative AI to product innovation, customer experience, network intelligence, and operational efficiency.

Responsibilities

  • Develop the B2B Broadband roadmap and define product vision, goals, KPIs, predictive insights, and automation targets.
  • Lead cross-functional product development with business partners, product managers, engineers, designers, data scientists, and technical teams.
  • Own the product lifecycle from concept and development through launch, scaling, enhancement, maintenance, and retirement.
  • Partner with engineering, sales, marketing, support, and monetization teams on product-market fit, go-to-market strategy, and sales enablement.
  • Define and execute AI strategies and support AI/ML model development and deployment for broadband products.
  • Prioritize features, enhancements, and bug fixes using customer feedback and market demand.
  • Monitor product performance and customer satisfaction and make data-driven improvements.
  • Conduct customer-driven trials, track industry trends, and identify opportunities for innovation and product differentiation.
  • Ensure product management activities support revenue and profitability targets and comply with applicable regulations.

Qualifications

  • Bachelor’s degree required; an MS, MBA, or specialization in data science, AI, or analytics is preferred.
  • At least 7 years of experience managing high-profile cross-functional products for a major telecommunications company.
  • At least 5 years of experience in product management and/or product operations.
  • Strong knowledge of IP protocols, FTTH, cable, and FWA access technologies.
  • Experience with broadband or cable products in a heavily regulated B2B environment.
  • Experience with technical architecture, AI/ML systems, APIs, data platforms, and automation frameworks.
  • Proven technical product management, product development, P&L, and cross-organizational collaboration experience.
  • Knowledge of Jira and Confluence.

Compensation

  • The description states an anticipated starting pay range of $123,379 to $202,694 per year for the position in New York.
  • Pay is described as dependent on job-related factors including skills and experience.

Company Context

Optimum provides high-speed connectivity solutions and broadband products for consumers and businesses.

The company emphasizes innovation, collaboration, customer service, and community impact.

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