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indeed

Product Manager (2 Openings: Reverse Logistics OR Mobile Activation)

Best Buy
Vancouver, CAN
Full Time
Mid
4 days ago
Product ManagementAgile MethodologiesCross functional LeadershipReverse LogisticsMobile ActivationTelecom Activation Workflows
Free

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Product ManagementAgile MethodologiesCross functional Leadership
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About the Roles

  • Best Buy Canada has two Product Manager openings: one focused on Reverse Logistics and the other on Mobile Activation.
  • Both roles lead cross functional product teams to support transformation and improve customer experiences.
  • Remote first working model with opportunities to collaborate at head office in Vancouver, BC.

Role A: Reverse Logistics What you'll do

  • Deliver on the product vision and roadmap for Reverse Logistics.
  • Lead an agile, cross functional delivery team to build scalable and reliable platforms supporting reverse logistics and returns operations end to end.
  • Serve as the functional domain expert in reverse logistics, connecting technical implementation with business context and operational goals.
  • Collaborate with internal partners and external vendors to engage, influence, and build strong working relationships.
  • Contribute to the broader reverse logistics modernization journey, unlocking value from new platforms and capabilities.

Role B: Mobile Activation What you'll do

  • Deliver on the product roadmap for the Mobile Phone Activations product.
  • Partner with engineering and delivery teams in an agile environment to deliver scalable and reliable experiences supporting Mobile Phone Activations end to end.
  • Partner closely with operational stakeholders to understand pain points and translate business needs into well defined product backlog items.
  • Serve as the functional domain expert in Mobile Phone Activations, connecting technical implementation with business context and operational goals.
  • Contribute to the end to end mobile activation evolution, unlocking value from integrated carrier, financing, and fulfillment capabilities.

What we're looking for Reverse Logistics

  • 4+ years of experience as a product manager delivering software products in complex operational domains (retail operations, logistics, supply chain, or post purchase experiences).
  • Hands on familiarity with reverse logistics concepts (returns, repairs, return to vendor, write offs/disposition, shipping) and how these connect across systems and operations.
  • Experience leading cross functional agile teams and delivering iterative value through well shaped roadmaps, backlogs, and clear outcome measures.
  • Strong ability to partner with technology, business, and operations teams, translate needs into product requirements, and make effective trade offs.

What we're looking for Mobile Activation

  • 4+ years of experience as a product manager delivering software products in complex, customer facing ecosystems, ideally within telecom, retail, or transactional platforms.
  • Experience with telecom activation workflows, including plan selection, provisioning, and real time transaction processing across multiple carrier partners.
  • Hands on experience designing customer and front line associate experiences, balancing self serve capabilities with assisted selling in high volume environments.
  • Experience working with systems that handle sensitive customer data (PII), with a strong understanding of privacy, security, and regulatory compliance requirements.
  • Strong operational mindset, with familiarity in piloting & iterations for front line associates.

Why you'll love it here

  • Remote first work environment.
  • Employee discounts on awesome tech from day one.
  • Flexible health benefits and wellness program.
  • TFSA and RRSP programs.
  • 100% matched company pension plan.
  • Training programs to build new and transferable skills.

Annualized Compensation Range

  • CAD 95,000.00 CAD 106,000.00 per year, plus eligibility for company performance bonus.

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