Product Manager (2 Openings: Reverse Logistics OR Mobile Activation)
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Key skills for this role
About the Role
Best Buy Canada is hiring two Product Managers: one for Reverse Logistics and one for Mobile Activation. You will lead cross-functional teams to deliver software products that transform reverse logistics or improve mobile phone activation experiences.
Key Skills for This Role
Responsibilities
- Deliver on the product vision and roadmap for Reverse Logistics or Mobile Activation
- Lead an agile, cross functional delivery team to build scalable and reliable platforms
- Serve as the functional domain expert, connecting technical implementation with business context and operational goals
- Collaborate with internal partners and external vendors to build strong working relationships
- Contribute to the broader modernization journey, unlocking value from new platforms and capabilities
Requirements
- 4+ years of experience as a product manager delivering software products in complex operational domains (retail operations, logistics, supply chain, or post purchase experiences) for Reverse Logistics role
- 4+ years of experience as a product manager delivering software products in complex, customer facing ecosystems (telecom, retail, or transactional platforms) for Mobile Activation role
- Hands on familiarity with reverse logistics concepts (returns, repairs, return to vendor, write offs/disposition, shipping) for Reverse Logistics role
- Experience with telecom activation workflows (plan selection, provisioning, real time transaction processing) for Mobile Activation role
- Experience leading cross functional agile teams
- Strong ability to partner with technology, business, and operations teams
Full Job Posting
Product Manager (2 Openings: Reverse Logistics OR Mobile Activation)
- Best Buy Canada has two roles open, one focused on Reverse Logistics and the other in mobile activation.
- We practice a remote first working model with opportunities to collaborate at head office in Vancouver, BC.
Role A: reverse logistics what you'll do
- Deliver on the product vision and roadmap for Reverse Logistics.
- Lead an agile, cross functional delivery team to build scalable and reliable platforms that support reverse logistics and returns operations end to end.
- Serve as the functional domain expert in reverse logistics.
- Collaborate with internal partners and external vendors to engage, influence, and build strong working relationships.
- Contribute to the broader reverse logistics modernization journey.
Role B: mobile activation what you'll do
- Deliver on the product roadmap for the Mobile Phone Activations product.
- Partner with engineering and delivery teams in an agile environment to deliver scalable and reliable experiences.
- Partner closely with operational stakeholders to understand pain points and translate business needs into product backlog items.
- Serve as the functional domain expert in Mobile Phone Activations.
- Contribute to the end to end mobile activation evolution.
What we’re looking for
- 4+ years of experience as a product manager delivering software products in complex operational domains (for Reverse Logistics).
- Hands on familiarity with reverse logistics concepts.
- Experience leading cross functional agile teams.
- Strong ability to partner with technology, business, and operations teams.
- 4+ years of experience as a product manager delivering software products in complex, customer facing ecosystems (for Mobile Activation).
- Experience with telecom activation workflows.
- Hands on experience designing customer and front line associate experiences.
- Experience with systems handling sensitive customer data (PII).
- Strong operational mindset.
Why you’ll love it here
- Remote first work environment.
- Employee discounts on awesome tech from day one.
- Flexible health benefits and wellness program.
- TFSA and RRSP programs.
- 100% matched company pension plan.
- Training programs to build new and transferable skills.
Annualized Compensation Range
- CAD 95,000.00 CAD 106,000.00
- This job is eligible for a company performance bonus.
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