Product Designer (Saudi Nationals Only)
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Key skills for this role
Role Overview
Lucidya is an AI-native customer-experience intelligence platform with products for social listening, customer service, surveys, and AI agents.
The product designer will own ambiguous customer and business problems through research, design, implementation, and iteration.
The role involves complex data, workflows, AI-powered functionality, and bilingual enterprise experiences.
Key Skills for This Role
Full Job Posting
Role Overview
Lucidya is an AI-native customer-experience intelligence platform with products for social listening, customer service, surveys, and AI agents.
The product designer will own ambiguous customer and business problems through research, design, implementation, and iteration.
The role involves complex data, workflows, AI-powered functionality, and bilingual enterprise experiences.
What You’ll Do
- Own design problems from problem definition and user experience through wireframes, prototypes, high-fidelity UI, handoff, implementation, and iteration.
- Turn ambiguous requirements into clear problems and actionable design directions.
- Use research, data, and customer feedback to design for outcomes rather than outputs.
- Partner closely with Product and Engineering to shape solutions and address constraints.
- Contribute to the design system and improve product consistency.
- Conduct or support usability testing and lightweight research.
- Make analytics, workflows, AI functionality, and customer-facing experiences easier to understand and use.
- Account for Arabic and English experiences, RTL considerations, and regional enterprise customers.
- Communicate design decisions clearly to stakeholders and contribute to critiques and team learning.
Who You Are
- You can independently break down ambiguous briefs, ask effective questions, and move design work forward.
- You think about users, business problems, constraints, and outcomes rather than only visual polish.
- You are collaborative, comfortable with change, curious about users, and able to defend decisions while incorporating evidence.
- You care about interaction quality, usability, accessibility, visual design, and practical iteration.
Experience and Tools
- Three to five years of product design or UX/UI experience, ideally in B2B or SaaS environments.
- A portfolio demonstrating genuine end-to-end product thinking.
- Proficiency in Figma and comfort with prototyping, design systems, and modern product design practices.
- Experience with data-heavy B2B products, AI products, Arabic or RTL design, and tools such as FigJam, Maze, or LogRocket is preferred.
Hiring Process
- The process includes recruiter screening, a design interview, portfolio or case-study presentation, team or culture interview, and final leadership interview.
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