Product Designer

5+ years of experience in Service Design, UX, UI, CX, and/or a similar role.

Tertiary qualification in Design, Human-Centered Design (HCD), or a relevant field.

Understanding of design for native apps, conversational interfaces and other digital platforms.

Strategic thinking to deliver innovative outcomes aligned with brief and brand.

Ability to focus on objectives and deliverables at both technical and creative levels,

always user-centric.

Experience developing and promoting a product vision collaboratively.

Some experience in concept development, wireframing, persona creation, user stories and user testing.

Some experience working with and creating user interface design patterns.

Experience of modern frameworks and rituals: Lean, Design Thinking, Scrum, Kanban.

Knowledge of usability and accessibility standards, including WCAG 2.0 AA.

Experience using modern industry tools such as Miro, Figma, Lovable, ClaudeCode, Cursor, and Adobe Creative Suite; collaboration tools like JIRA and Confluence.

Practical experience using AI tools to streamline design handover to developers and generate code (e.g., Figma's AI plugins, ClaudeCode, Cursor, Lovable).

Demonstrated logical reasoning and sound decision-making, including numerical analysis.

Ability to identify and address flawed logic and resolve errors.

Ability to solve high-impact design challenges in large, complex organisations.

Strong facilitation skills, with a track record of successful outcomes.

Ability to communicate design concepts to stakeholders, adapting to the audience.

Demonstrated knowledge of current digital design standards and industry trends.

Why Qantas?

At Qantas, your career can take you further than you imagined. You’ll join a team where creativity and passion drives success. Together we dream big and deliver even bigger.

You’ll find diverse opportunities to grow, personally and professionally. From day one, you’ll be supported with hands-on training, coaching, and formal learning programs designed to help you excel. Your development is our priority because we know that when you thrive, so do our customers.

And while this role is your starting point at Qantas, it’s just the beginning. We have a proud history of helping our people explore new paths and reach new heights - the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.

We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.