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Product Commercialization Lead
Orica
Vancouver, CAN
Full Time
Mid
1 weeks ago
Customer DiscoveryProduct ManagementGo to Market StrategyStakeholder ManagementData AnalysisCommunication
Free
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Customer DiscoveryProduct ManagementGo to Market Strategy
About the Role
Orica is seeking a Product Commercialization Lead for its Digital Solutions team to drive market adoption of a new B2B SaaS platform. The role involves customer discovery, defining user personas, translating insights into product requirements, and supporting go-to-market readiness.
Key Skills for This Role
Customer DiscoveryProduct ManagementGo to Market StrategyStakeholder ManagementData AnalysisCommunication
Responsibilities
- Lead customer discovery and value proposition testing through interviews, workshops, and field engagements with priority customer groups
- Define user personas, jobs to be done, workflows, and success measures to ensure the platform addresses real customer problems
- Identify and prioritize segment specific needs, including outputs, reporting formats, alerts, integrations, terminology, and assurance requirements
- Translate validated customer insights into clear, actionable product requirements such as user stories, acceptance criteria, and prioritization inputs
- Contribute to the development of commercial offers, including packaging options, pricing inputs, and calls to action informed by customer evidence
- Design and support pilot and proof of value engagements with early adopters, defining success metrics and capturing outcomes
- Support go to market readiness by developing messaging, proof points, FAQs, and sales enablement materials in collaboration with Product and Marketing
- Monitor competitive, regulatory, and standards related developments that impact customer adoption and procurement
Requirements
- 5+ years of experience in commercialization, product management or marketing, customer success, strategy, consulting, or business development, ideally in B2B SaaS environments
- Demonstrated experience leading customer discovery initiatives and delivering pilots or proof of value engagements with measurable outcomes
- Proven ability to translate voice of customer insights into actionable product requirements
- Bachelor’s degree in business, marketing, engineering, geoscience, data/analytics; postgraduate qualifications such as an MBA are desirable
- Strong stakeholder management, interpersonal and communication skills
- Structured problem solving and prioritization skills
Full Job Posting
About The Role
- Product Commercialization Lead – Project Agora within Digital Solutions team.
- Focus on driving market adoption and commercial success of a new B2B SaaS platform.
- Works closely with Product Management and Marketing to shape platform positioning.
What you will be doing
- Lead customer discovery and value proposition testing through interviews, workshops, and field engagements.
- Define user personas, jobs to be done, workflows, and success measures.
- Identify and prioritize segment specific needs.
- Translate validated customer insights into actionable product requirements.
- Contribute to development of commercial offers, including packaging and pricing inputs.
- Design and support pilot and proof of value engagements.
- Support go to market readiness by developing messaging and sales enablement materials.
- Monitor competitive, regulatory, and standards related developments.
Your qualifications
- 5+ years of experience in commercialization, product management, marketing, customer success, strategy, consulting, or business development, ideally in B2B SaaS.
- Demonstrated experience leading customer discovery and delivering pilots or proof of value engagements.
- Proven ability to translate voice of customer insights into actionable product requirements.
- Bachelor’s degree in business, marketing, engineering, geoscience, or data/analytics; MBA desirable.
- Relevant certifications in Product Management, Design Thinking, Agile, or customer research are an asset.
Compensation
- Salary Range CAD 107,700 CAD 140,000 CAD
- Eligible for annual short term incentive plan
Benefits (Full Time Employees)
- Medical and dental on first day.
- Life, Disability and Accidental Death & Dismemberment Insurance.
- Short and Long Term Disability.
- Retirement / Defined Contribution Pension Plan (DCPP).
- Paid time off.
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