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Process Re-Engineering Lead

Invest Bank
Sharjah Emirate, UAE
Fulltime
Mid-Senior
1 months ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

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Job Responsibilities

  • Work with all business / operations units in the bank to consult and understand / document their existing processes in a well-articulated process maps.
  • Support in developing end-to-end journey documents, SLAs, Process flows across the bank for all the processes.
  • Engage with all business / operations teams to create tracking systems for measuring turnaround times of the processes and comparing against the SLAs.
  • Challenge existing practices and implement lean and efficient processes in the bank to build efficiencies and enhancement of customer net value.
  • Support in the implementation activities across Business process re- engineering projects.
  • Access the compliance of the implemented processes and oversee the process for continuous improvement.

Experience

  • 3 – 5 years of relevant experience within banking transformation, operations or process improvement environments.

• Lean Six Sigma

  • BPM / CBAP / PMP certifications are a plus

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