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Process Consultant
Sagility
Hyderabad, IND
Full-time
Entry · 1+ years experience
Onsite
Discovered 3 weeks ago
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About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job Description
Education: Any Graduate
Experience: 1-2 Years RCM-AP/AR(Voice) Experience
Mandatory Skills
- Exceptional customer/ client interaction skills,
- Ability to manage client escalations,
- Experienced in managing client advocacy,
- Excellent in usage of MS Excel to compile, collate and summarize
Preferred Skills
- US health care (ERISA/HIPAA/State Mandates)
- Process SLA
- Awareness of ISO, ISMS
- Telephone etiquettes
- MS office
- Typing skills & computer skills
- Effective communication in English
- Good analytical skills
- Comprehending ability
Roles & Responsibilities
- Possess basic knowledge of RCM-AP/AR(Voice)
- Good reasoning and analytical skills
- Able to communicate fluently in the language required for the function/location
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