Process Associate (IN)

The Accounts Receivable Associate will be responsible for supporting day-to-day receivables activities within the Finance & Accounting function. The role involves assisting with customer account maintenance, invoice tracking, payment follow-ups, reconciliation support, query handling, and ensuring timely and accurate processing of receivables-related transactions. This is an entry-level role suitable for fresh graduates who are willing to build a career in finance operations and accounting.

Support the Accounts Receivable process by assisting in customer billing, payment allocation, collection follow-ups, and account reconciliation activities.

Review customer accounts and help identify open invoices, unapplied payments, overdue balances, and pending queries.

Assist in posting receipts, updating trackers, and maintaining accurate receivables records as per process requirements.

Coordinate with internal teams to resolve invoice disputes, payment discrepancies, and customer account-related queries.

Prepare and update daily, weekly, and monthly process reports as required by the team lead or process manager.

Ensure adherence to defined process timelines, quality standards, internal controls, and compliance requirements.

Maintain proper documentation of activities performed, including follow-up notes, resolution details, and supporting records.

Escalate unresolved issues, aged items, or exceptions to the supervisor in a timely manner.