oracle
Procedure Writer
Computershare
Saint Paul, USA
Full-time
Mid · 3+ years experience
Hybrid
USD 36.54-38.95 hourly / hour
Discovered 1 weeks ago
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Location. St. Paul, MN and Columbia, MD (Hybrid)
- In this position, you’ll be based in our St. Paul or Columbia office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our culture of flexible working .
We give you a world of potential
This Procedure Writer role will collaborate with business and operations teams on the creation, editing, and publishing of procedures, reference materials, and policy documents. The Procedure Writer will develop a proficiency in using a content management application for tracking current and archived versions of official documentation per records management standards. Also, the Procedure Writer will be responsible for the day-to-day delivery of high-quality customer service to support the content management program. This role will work closely with content owners and relevant internal stakeholders to ensure all controls are present, are actioned and reviewed to meet strict deadlines and service delivery levels. In addition, this Procedure Writer role will also review all documentation posted in the content management application on a routine basis to validate that it is current.
A role you will love
The Procedure Writer will be responsible for maintaining and developing Corporate Trust procedures. This position will collaborate with business and operations teams on the creation, editing, and publishing of procedures, reference materials, and policy documents. They will develop proficiency in using a content management tool for tracking current and archived versions of official documentation per records management standards. The role requires use of complex reasoning, critical decision-making and analysis, detailed evaluation, and judgment-based determinations related to Corporate Trust.
Some duties will include
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