Principal Technical Product Manager, Evaluations & Governance
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Key skills for this role
Role Overview
The role supports responsible deployment of AI at scale in a major Canadian bank.
The product area connects evaluation of AI agent performance and accuracy with risk-based governance and compliance reporting.
The role is the accountable product leader for evaluations and governance capabilities across the bank's AI footprint.
Key Skills for This Role
Full Job Posting
Opportunity
The role supports responsible deployment of AI at scale in a major Canadian bank.
The product area connects evaluation of AI agent performance and accuracy with risk-based governance and compliance reporting.
The role is the accountable product leader for evaluations and governance capabilities across the bank's AI footprint.
Product Strategy and Roadmap
- Own end-to-end product strategy and a multi-year roadmap for evaluations and governance capabilities.
- Lead discovery and requirements definition with engineering, risk, compliance, and business stakeholders.
- Prioritize the portfolio against business risk, regulatory needs, and platform adoption.
- Evaluate build, buy, and partner options for evaluation and governance tooling.
Delivery Partnership
- Partner with engineering and architecture leadership on feasibility, sequencing, and trade-offs.
- Work with project management to convert prioritized requirements into funded and scheduled work.
- Stay engaged through delivery to resolve product-scope questions and re-plan trade-offs.
Stakeholder and Business Engagement
- Represent the capability area to risk, audit, and compliance stakeholders across business lines.
- Serve as the primary product voice to senior leadership on the capability area's health and trajectory.
- Represent product considerations in architecture reviews, governance forums, and vendor evaluations.
- Partner with adjacent product and engineering leaders so requirements are considered early.
Launch and Value
- Help define value messaging and target user personas for launches with go-to-market partners.
- Define and track success metrics for the capability area.
- Contribute inputs to the broader business case describing value delivered.
People Leadership
- Build, mentor, and lead a team of product managers focused on evaluations and governance.
- Help product managers apply consistent discovery, prioritization, and delivery practices.
- Foster iterative delivery, understanding of user needs, and data-backed decision-making.
Must-Have Qualifications
- 10+ years of product management experience, including several years in risk, compliance, safety, or governance-oriented technology products or services.
- Experience delivering production AI/ML systems in an enterprise environment, including hands-on LLM API integration.
- Direct ownership of how AI systems are tested, evaluated, or monitored for quality and risk.
- Experience in a regulated industry with exposure to audit and regulatory review processes.
- Technical foundation in system design, API integration patterns, data pipelines, and vector database or RAG architecture.
- University degree in a technical field or equivalent experience.
Nice-to-Have Qualifications
- Experience leading and developing other product managers or moving into people leadership from an individual-contributor or lead-level product role.
- Experience building products that convert regulatory or audit requirements into automated processes or tooling.
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