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This is the founding Solutions Engineering role. We are hiring a senior, hands-on solutions leader to serve as the technical and data expert in our most important enterprise sales cycles. This is not a traditional demo-support role. You will help customers understand how MedScout fits into their data and insights strategy, build tailored demo and proof-of-value experiences, lead claims-data and integration discussions, and show what is possible as our AI capabilities evolve.
You will work closely with Sales, Product, Data, and Engineering and will help turn the deep industry knowledge held by MedScout's commercial leadership into repeatable tools, stories, and best practices for the broader team.
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5+ years in a customer-facing technical role. Solutions engineer, sales engineer, solutions architect, solutions consultant, or heavily client facing data consulting. Title matters less than scope: you have personally owned the technical outcome of enterprise deals.
Hands on Snowflake, Databricks, or an equivalent platform. You have worked with a modern Data Warehouse. You have written and tuned SQL against very large tables, you understand warehouse cost and performance, and you have set up or consumed secure data shares. You will be asked to demonstrate this. Bonus points if you’ve built apps on Streamlit in Snowflake (SiS) or Databricks Apps, or if you’ve used modern BI tools like Tableau, Hex, Superset, etc.
Real integration experience. You have delivered data into someone else's environment by warehouse share, API, or file, and survived the security review and the data use agreement that came with it. You can talk credibly about REST API design, authentication, pagination, rate limits, and webhooks with a customer's engineering team.
CRM fluency. You can speak to managed packages, object models, field mapping, and sync direction, and advise a customer on what to bring into Salesforce, HubSpot, or Dynamics, and what to leave in the warehouse.
Healthcare claims or real world data fluency. Earned on the buy side, in a health system, or at a vendor, all count equally. Working command of CPT, HCPCS, ICD-10, PLA, DRG, place of service, NPI and taxonomy, and site of care logic.
Command of the room, and clear writing. You can hold your own with a data engineer and a VP of Sales back to back, and you know when the room needs the methodology and when it needs the punchline. A large part of this job is writing.
Daily working use of AI tools. Claude, ChatGPT, Copilot, Cursor, or similar, so you can speak credibly to a customer about agentic workflows because you build with them.
Builder instinct. You are energized rather than unsettled by an unwritten job, and you have built something reusable that outlived your involvement.
Strongly preferred: MedTech, diagnostics, or digital health commercial experience rather than broad healthcare IT; time at a claims or provider intelligence vendor such as AcuityMD, Definitive Healthcare, Komodo, IQVIA, Veeva, Salesforce Life Sciences, Kythera Labs, Symphony Health, and / or H1; familiarity with MCP, agent tooling, or LLM powered workflows on a data product; BI depth and comfort with basic Python; exposure to enterprise healthcare security and governance review.
You are a builder who can move comfortably between a data engineer, a VP of Sales, and an executive buyer. You can turn an ambiguous customer question into clear requirements, a credible solution, and a compelling story. You are technically rigorous, commercially curious, and energized by the opportunity to help define a new solutions function.
At our stage, we believe how you operate is more important than what you’ll do day-to-day. As an early team member, we’re looking for individuals with strong alignment with the following core values.
Effort on our inputs: We prepare diligently, leave it all on the "field", and move on quickly. Focusing on good habits and work ethic, not individual outcomes, ultimately creates a winning culture and a successful company.
Earn Trust: We keep our commitments to our customers, partners, and each other. We listen attentively, speak candidly, and treat others respectfully. We strive to demonstrate empathy, inclusion, and intellectual honesty.
We are a Learning Organization: The only sure path to continuous improvement is a hypothesis-driven approach that prioritizes focus, decisive experimentation, rapid learning, and iteration. We expect low ego and a high degree of collaboration to enable us to find the right answer as quickly as possible.
“Top Right” is the Expectation: We hire and reward driven, innately curious individuals who work hard to gain a deep understanding of our market, their craft, and the outcomes we strive to deliver for our partners.
Fully covered healthcare and a great vision, dental, and 401k package.
Generous budget for learning and development + any tools you feel would make you more effective.
Stipends for new office setup and continued support.
Stipends for health and wellness.
Remote first culture and on-sites with the rest of the MedScout Team.
You will feel heard. You will hear, "Yes, let's do that!" and then have the opportunity to execute your ideas successfully.
We stay in nice hotels and eat well when we travel for work. No one feels like a badass walking into a Quality Inn.
MedScout embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our work will be.
We will ensure that individuals with disabilities are provided reasonable accommodation who need it. We want you to be able to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation please let us know!
Software platform for medical technology revenue and sales intelligence.
Visit company websiteFull-time
Senior · 5+ years experience
Remote
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