Principal Sales Operations Manager

5–7 years in Revenue Operations, Sales Operations, Customer Success Operations, or a related GTM operations role in a B2B SaaS environment

Demonstrated ability to manage across multiple operational domains without losing quality or responsiveness in either

Strong working knowledge of Salesforce — comfortable with data management, reporting, and process administration (not engineering-level development)

Experience with variable compensation mechanics — you don't need to design plans, but you need to understand them deeply enough to explain them to anyone

High interpersonal credibility with sales reps — you know how to hold the line on process while keeping trust intact

Detail-oriented and self-organized; you don't need reminders to follow through

Comfortable with Excel/Google Sheets for comp reporting and operational analysis

Experience supporting post-sale or CS ops workflows is a plus

Experience with sales compensation, support, and customer onboarding platforms — specifically SPIFF, Zendesk, and Rocketlane — is required

Candidate experience is a top priority for our talent and hiring teams. We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience. The interview process is outlined here:

Phone Screen with Talent Acquisition Partner - 30 Minutes

Video Interview with Hiring Manager - 45 Minutes

Team Interview - 30 Minute Interviews (3 separate interviews)

Leadership Interview - 30 Minutes

Why Niche ?

We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you

Full time, salaried position with competitive compensation in a fast-growing company

Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage

Flexible Paid Time Off Policy

Stipend that allows you to build your work from home office in a style and function that suits your personal preferences

Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents

Meaningful 401(k) wit h employer match

Your ideas and work will make an immediate impact on our company and millions of users

You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CO, CT, DE, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.

Candidates only. No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.