Principal Platform Engineer — Kubernetes & Cloud Infrastructure

• Production experience supporting generative AI or ML workloads (GPU node groups, vector databases, model serving).
• Experience with Qdrant, Pinecone, Weaviate, or other vector stores in production.
• PostgreSQL operational depth — replication, performance tuning, backup/restore.
• Experience scaling a multi-tenant SaaS platform from ~100 customers to ~1,000.
• SOC 2 Type II and ISO 27001 audit experience.
• Familiarity with event-driven architectures (Kafka, Kinesis, or equivalent).

What success looks like

First 30 days

• Complete a written audit of our current infrastructure: what we have, where the risks are, what's costing us money.
• Establish on-call rotation participation and respond to your first production incident.
• Identify the top three architectural debt items.

First 60 days

• Deliver first architectural recommendation with implementation plan — typically cost optimization or scaling bottleneck.
• Refresh and own the observability stack.
• Document the production runbook for the rest of the engineering team.

First 90 days

• Ship a measurable improvement: cost reduction, reliability uplift, deployment velocity, or scale headroom.
• Deliver the multi-tenant scale roadmap for the self-service motion.
• Establish quarterly architecture review cadence with the engineering team.

You'll own the platform that runs production AI for some of the largest enterprise software companies in the world.

The infrastructure decisions you make will directly enable our 2026 strategy of moving from response management to autonomous revenue execution.

You'll work with a small, senior engineering team that ships fast and trusts each other.

Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential.

Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles.

Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue.

Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.

We run on EOS.

We hire for output, not pedigree.

We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.

• Progressive — We grow. We learn. We push the model forward, not protect the status quo.
• Integrity — We do the right thing and keep our commitments. Said and done are the same thing.
• Resourceful — We turn constraints into creativity. We do more with less and bring solutions, not problems.
• Customer-Centric — Our customers' success is the metric that matters. We anticipate their needs and earn their trust.
• Community — We build a team people want to be part of, and we invest in the communities we serve.