Pricing Operations Analyst

Systems and Configuration

Process Design and Optimization

Enablement and Customer Experience

Controls and Reporting

Required Skills and Experience

• Minimum of 3 years of relevant experience in pricing operations, sales operations, order management, contract administration, or business process roles, including a minimum of 2 years of hands-on CPQ configuration.
• Hands-on configuration experience with a CPQ platform, including pricing rules and approval workflows.
• Direct experience administering contracted or deviated customer pricing.
• Demonstrated process design and process mapping capability, with clear written documentation.
• Attention to detail and accuracy when working with high-volume pricing data.
• Ability to identify workable solutions inside a fixed system, and to explain trade-offs between process change and system change to non-technical stakeholders.
• Service orientation toward internal partners and external customers.
• Advanced Excel skills, with working knowledge of Tableau.
• Strong collaborator across time zones and functions, with a focus on process integration and optimization.
• This role requires approximately 10% travel, including international travel.
• This role requires working onsite in our Sunnyvale, CA office Tuesday, Wednesday, and Thursday every week.

Required Education and Training

Preferred Skills and Experience

• Background in or familiarity with the healthcare industry, medical devices, and hospital operations.
• Familiarity with GPO and IDN contract structures and healthcare contract administration.
• Hands-on experience with SAP or a comparable ERP system, and ownership of price books or comparable master data.
• Experience applying generative AI tools to process automation and documentation.
• #LI-HYBRID #WeAreIntuitive
• Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
• Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
• Mandatory Notices
• U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
• Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
• For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
• We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
• This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.
• We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.