Pre-Sales Engineer

Role overview

Core responsibilities

• Evaluate RFQs and RFPs, understand customer requirements, and participate in site surveys where possible.
• Discuss solutions with sales and obtain written supplier or manufacturer confirmation of compliance.
• Finalize security system designs, BOQs, and costing according to the received scope.
• Review costing, identify potential errors, and approve offers before submission.
• Plan tender submissions and ensure prompt technical submittals and design architecture.
• Coordinate with technical and sales teams to support efficient departmental operations.

Customer and project support

• Collaborate with business and project managers to sell and deploy technical systems at client locations.
• Provide supplier feedback and direct procurement and technical teams on system or product modifications.
• Develop technical solutions that address customer requirements and optimize value.
• Support sales in defining opportunities and closing projects with appropriate solutions.
• Maintain customer contacts and monitor customer satisfaction.
• Provide professional advice to staff, external organizations, and contractors.

Requirements

• Ability to evaluate RFQs and RFPs and understand exact customer requirements.
• Ability to conduct or participate in site surveys and scope relevant details.
• Ability to prepare compliant security system designs, BOQs, and costing.
• Ability to review costing, identify errors, and approve offers before submission.
• Knowledge of security system regulations, codes, and standards.
• Ability to translate complex technical principles and information for varied stakeholders.

Employment

• Full-time position.

Workplace

• Work location is in person.