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Key skills for this role
Direct and oversee the daily operations of the Pulmonary Medicine practice in Schenectady and Amsterdam and the Clifton Park Clinic office to ensure efficient, high-quality patient care.
Monitor patient flow, appointment scheduling, provider templates, and access metrics to optimize operational performance.
Develop, implement, and maintain administrative and clinical workflows that support patient-centered care.
Identify opportunities for process improvement and implement operational efficiencies.
Ensure adequate staffing levels and effective resource allocation to meet patient and organizational needs.
Recruit, onboard, train, supervise, and evaluate clinical and administrative staff.
Foster a collaborative and professional work environment that promotes employee engagement and accountability.
Conduct performance evaluations, provide coaching, and implement corrective actions when necessary.
Ensure staff compliance with organizational policies, procedures, and regulatory requirements.
Coordinate and facilitate staff meetings, education, and professional development activities.
Assist in the development and management of departmental budgets.
Monitor productivity, expenses, staffing levels, and resource utilization.
Review operational and financial performance indicators and implement corrective action plans as needed.
Collaborate with organizational leadership regarding capital expenditures, staffing plans, and strategic growth opportunities.
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More from this employer
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Schenectady, USA
Support revenue cycle initiatives including charge capture, billing processes, and reimbursement optimization.
Ensure compliance with federal, state, local, and organizational regulations, policies, and standards.
Support quality improvement initiatives and patient safety programs.
Monitor key performance indicators, patient satisfaction scores, and quality outcomes.
Maintain readiness for audits, accreditation reviews, and regulatory inspections.
Ensure compliance with HIPAA and patient confidentiality requirements.
Partner with physicians and advanced practice providers to support operational objectives and practice growth.
Serve as a liaison between providers, staff, and leadership.
Address patient concerns and complaints in a timely and professional manner.
Promote exceptional customer service and a positive patient experience.
Support provider recruitment, onboarding, scheduling, and retention efforts.
Associate's Degree required.
Bachelor's Degree in Healthcare Administration, Business Administration, Healthcare Management, or related field preferred.
Minimum of three (3) years of healthcare or physician practice management experience required.
Previous supervisory or leadership experience required.
Specialty practice management experience preferred.
A community and teaching healthcare system in New York.
Visit company websiteJobs and hiring trendsUSD 29.44-44.16 hourly / hour
Full-time
Mid · 3+ years experience
Onsite
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