Practice Administrator

Are you an accounting systems guru with a keen eye for detail, ready to take the next step in your career?

Ray White Accounting Solutions (RWAS) is seeking a highly organised and proactive Practice Administrator to join our team.

Play a vital role as the operational backbone of a fast-growing specialist accounting services team, working closely with senior management to provide key administrative support to our staff and clients.

This is more than just an admin role, but a chance to own and optimize the core systems and processes that drive our business.

This role is instrumental to our day-to-day operations and success, and manages a variety of duties and responsibilities, including:

• Client Engagements & Onboarding - Manage the end-to-end client lifecycle (including using DocuSign), manage queries and deliverable via Karbon, and coordinate client systems via Xero, Xero Tax, Hubdoc, etc.
• Practice Administration & Billing - Oversee all practice billing and debtor management, follow-up on rejected payments, reconcile software subscriptions and manage Xero upgrades and transfers, as well as provide internal reporting on time vs actual billing across accounting teams.
• Workflow & Systems Management - Champion our workflow management software (Karbon), manage our Monday.com boards for operational tracking and efficiency, and manage user access across all systems.
• Client & Team Support - Act as the primary contact for client and admin inquiries, boost efficiency and satisfaction through seamless onboarding / offboarding, and handle IT orders and allocation of assets.
• General & Executive Support - Provide vital ad-hoc support to senior management (e.g., KPI / OKR program and travel booking) and support meetings, training, internal comms, and clerical duties.

• Proven administrative experience in an accounting firm (required)