Portuguese Customer Service Representative
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Key skills for this role
About the Role
MB Services FZ LLC is seeking a Portuguese Customer Service Representative to handle customer inquiries via phone, email, and chat. The role requires fluency in English and Portuguese, and the ability to work rotational shifts.
Key Skills for This Role
Responsibilities
- Handle customer inquiries and provide assistance through phone, email, and chat
- Maintain accurate and up to date customer records
- Provide timely and effective solutions to customer issues
Requirements
- Fluency in English and Portuguese
- Ability to work in rotational shifts
- Prior back office experience is a plus
Full Job Posting
Job Overview
- MB Services FZ LLC is currently seeking Portuguese Customer Service Representatives to join our growing team.
- We are looking for Dubai based individuals who are fluent in English and Portuguese.
Responsibilities
- Handle customer inquiries and provide assistance through various communication channels such as phone, email, and chat.
- Maintain accurate and up to date customer records.
- Provide timely and effective solutions to customer issues.
- Work in rotational shifts.
Compensation & Benefits
- Salary: AED 4,500
- Location: Dubai Outsource City (on site)
- Benefits: Visa & Medical Insurance
- 6 Days a Week
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