Pool & Beach Manager
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Key skills for this role
About the Role
The Ritz-Carlton Doha is seeking a Pool & Beach Manager to oversee pool, beach, and bar operations at a luxury resort. The role requires 4 years of F&B experience or a degree with 2 years experience, and involves supervising staff, ensuring guest satisfaction, and managing daily operations.
Key Skills for This Role
Responsibilities
- Supervise daily pool, beach, and bar operations
- Maintain service and sanitation standards in restaurant, bar/lounge, and room service areas
- Manage staffing levels to meet guest service, operational, and financial objectives
- Ensure exceptional customer service and handle guest problems and complaints
- Train, coach, and mentor team members
Requirements
- High school diploma or GED; 4 years experience in food and beverage, culinary, or related professional area
- OR 2 year degree in Food Service Management, Hospitality, or related major; 2 years experience in food and beverage, culinary, or related professional area
- Ability to supervise and manage employees
- Knowledge of liquor laws and food handling standards
Full Job Posting
Position Summary
- Areas of responsibility include Pool, and Beach/Bars.
- Supervises daily restaurant operations and assists with menu planning.
- Maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
- Strives to continually improve guest and employee satisfaction and maximize financial performance.
- Determines training needed to accomplish goals, then implements plan.
Candidate Profile
- High school diploma or GED; 4 years experience in food and beverage, culinary, or related professional area.
- OR 2 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, or related professional area.
Core Work Activities
- Supervises and manages employees. Manages all day to day operations.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals.
- Ensures compliance with all food & beverage policies, standards and procedures.
- Ensures compliance with all applicable laws and regulations.
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