PMO Coordinator

Track and verify onsite check-ins for technicians and service personnel

Ensure compliance with customer and contractual requirements

Escalate missing or inaccurate check-in data promptly

Review deliverables for completeness, accuracy, and adherence to requirements

Approve deliverables within assigned authority or escalate for further review

Ensure deliverables are documented and stored appropriately

Maintain accountability for contract-specific knowledge for assigned accounts

Ensure activities align with contractual scope, SLAs, and requirements

Support audits, reviews, and compliance efforts

Office, hybrid, or remote environment depending on business needs

May require shift-based coverage or extended hours based on customer requirements

This job description is not intended to be all-inclusive and may be adjusted based on business needs.

#EES25

Associate’s or Bachelor’s degree in Business, Project Management, or related field preferred

1–3 years of experience in coordination, operations, or PMO support roles preferred

Skills & Competencies

Strong organizational and tracking skills with attention to detail

Ability to follow direction and prioritize tasks effectively

Excellent communication and customer service skills

Experience with ticketing systems and reporting tools

Working knowledge of contract terms, SLAs, and service delivery concepts