Platform Lead

You’re an experienced technology professional who enjoys taking ownership of complex platforms and turning competing demands into clear priorities.

You’re comfortable balancing strategic thinking with the detail needed to keep platforms reliable and fit for purpose. You use evidence and sound judgement to make decisions, manage risk and influence stakeholders, and you can explain technical issues in a way that makes sense to both technical and non-technical audiences.

You’ll enjoy working in a complex environment where collaboration matters and where the platforms you manage have a real impact on how the business operates.

Senior practitioner or lead-level experience in platform/product management, platform/product leadership or a closely related technology discipline .

Strong experience across platform roadmaps, lifecycle management, service reliability, technical debt, demand prioritisation and stakeholder alignment.

Strong understanding of platform management, service reliability, non-functional requirements, risk and technology governance.

Experience making prioritisation and trade-off decisions across competing technology and business demands.

Strong stakeholder engagement and influencing skills, with the ability to communicate complex issues clearly.

Experience working across a range of technical and business teams, including Product, Delivery, Architecture, Security, vendors and operational stakeholders.

Relevant qualifications or equivalent practical experience.

Experience with ServiceNow, Atlassian Jira or other enterprise workflow platforms would be highly regarded, as would experience across ITIL, Agile, SaaS, architecture, automation or technology governance.

Experience in an airline, travel or another complex enterprise environment would be desirable, but isn’t essential.

Discounted flights for you and your loved ones, including $1,000 worth of travel credits per year

A flexible, hybrid work style. Work from home or the office (3 days a week in office)

Discounts on travel insurance, lounge membership, car hire, accommodation and experiences worldwide

Cheaper hospitality, retail, technology, beauty and wellness services

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health

‘Dress for Your Day’, enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.