Plant Workshop Service Controller

Coordinate daily workshop administration and ensure jobs are logged, prioritised, and tracked through to completion.

Raise, monitor, and close workshop job cards.

Liaise with fitters, workshop supervisors, plant managers, and hire desk teams to ensure repairs and servicing are planned effectively.

Track plant breakdowns and ensure updates are communicated to relevant operational teams.

Monitor machine downtime and escalate repeat or long-standing defects.

Coordinate external repairs where work cannot be completed internally.

Support the planning of workshop workload to balance urgent breakdowns with planned maintenance.

Maintain and manage the planned preventative maintenance schedule for all plant and equipment.

Ensure servicing is completed in line with manufacturer requirements, internal standards, and operational needs.

Monitor service intervals based on hours, mileage, dates, or usage.

Coordinate with site teams and plant operators to arrange machine availability for servicing.

Track overdue services and inspections, producing regular reports for management.

Support the reduction of reactive breakdowns through effective maintenance planning.

Ensure all statutory inspections are scheduled, completed, recorded, and filed.

Monitor LOLER, PUWER, pressure systems, lifting equipment, and other relevant compliance requirements.

Liaise with external inspection providers to arrange examinations and obtain certificates.

Ensure expired or non-compliant equipment is identified, isolated, and escalated.

Maintain clear audit trails for all inspection and compliance activity.

Support internal and external audits by providing accurate plant maintenance and compliance records.

Raise purchase orders for workshop parts, external repairs, inspections, consumables, and plant-related services.

Ensure purchase orders are properly authorised and matched against invoices.

Liaise with suppliers to obtain quotations, delivery updates, service reports, and certificates.

Support cost control by challenging discrepancies, monitoring spend, and ensuring costs are allocated to the correct asset or department.

Maintain good working relationships with key parts suppliers, service providers, dealerships, and inspection companies.

Assist with supplier performance monitoring, including cost, turnaround time, and service quality.

Track maintenance, repair, inspection, and service costs against individual fleet assets.

Produce regular reports on: Workshop activity Plant downtime Breakdown trends Maintenance spend Compliance status Overdue inspections External repair costs Repeat defects

Workshop activity

Plant downtime

Breakdown trends

Maintenance spend

Compliance status

Overdue inspections

External repair costs

Repeat defects

Highlight excessive repair costs or machines that may require replacement, disposal, or further review.

Support management with data for capital expenditure decisions, replacement planning, and asset lifecycle reviews.

Ensure costs are coded accurately to support meaningful fleet performance analysis.

Work closely with the plant hire team to ensure equipment availability is accurately reflected.

Support the coordination of machines returning from hire, including inspection, defect logging, cleaning, servicing, and preparation for rehire.

Ensure returned plant is checked and any damage, missing items, or defects are recorded.

Liaise with site teams regarding machine defects, service requirements, damage reports, and operator issues.

Support efficient turnaround of equipment to maximise fleet utilisation.

Assist with hired-in plant administration where required, including on-hire/off-hire records, supplier documentation, and damage queries.

Maintain accurate data within plant, workshop, hire, or fleet management systems.

Ensure job cards, inspection records, certificates, service documents, and invoices are uploaded or filed correctly.

Identify opportunities to improve administrative processes and system accuracy.

Support the move toward paperless or digital workflow where appropriate.

Ensure plant records are consistent, complete, and available for management review.

Support the workshop and plant operations in maintaining safe systems of work.

Ensure defects affecting safety are escalated immediately.

Maintain records relating to safety inspections, maintenance, repairs, and compliance checks.

Assist in ensuring plant is not released for use unless safe, compliant, and fit for purpose.

Support environmental good practice by tracking fuel, AdBlue, hydraulic oil, waste oils, filters, and spill-related records where required.

Promote a proactive safety culture across plant and workshop administration.

Life Assurance Scheme

Free on-site Parking

Be part of a successful family run business

Corporate gym membership discount

Annual Salary Review

Employee discount (50% on Skip Hire, other discounts on group services)

Progression opportunities

24 hour unlimited access to mental health support

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.