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Pharmacy Technician Associate Representative - CarepathRx, US Remote
The Cigna Group
USA
Part-time
Mid
Onsite
Discovered Today
Free
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The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Key Responsibilities:
Monitor client coverage and assist pharmacists with order processing.
Triage and manage high‐volume client calls.
Provide basic technical support and coordinate with IT for advanced issues.
Contact healthcare professionals to gather clinical or demographic information needed.
Support workflow during downtime and help secure emergency shift coverage.
Submit nightly shift reports.
Full Job Posting
Overview
The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Key Responsibilities:
Monitor client coverage and assist pharmacists with order processing.
Triage and manage high‐volume client calls.
Provide basic technical support and coordinate with IT for advanced issues.
Contact healthcare professionals to gather clinical or demographic information needed.
Support workflow during downtime and help secure emergency shift coverage.
Submit nightly shift reports.
Qualifications:
- High school diploma required, bachelor’s preferred.
- National pharmacy technician certification.
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