Pharmacy Assistant - Part Time (48311)

Provides customer assistance with merchandise on the sales floor and at the cash register.

Checks emails and responds accordingly.

Receives orders and ensures product received matches invoices and is received in good condition, and then is stored/put away appropriately.

Performs inventory-related tasks.

Enters and reconciles invoices/credits and maintains shrink logs.

Utilizes wholesaler websites for various functions.

Assists with dispensary paperwork as directed.

Maintains store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required.

Performs other duties as assigned by the Pharmacy Manager or Pharmacist.

Follows all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations.

Qualifications:

Education – Pharmacy Assistant program.

Experience - Minimum of 2 years in retail pharmacy.

Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).

Interpersonal skills to build strong working relationships and positive work environment.

Language skills to communicate clearly and listen carefully in a respectful manner.

Organizational skills to prioritize, plan ahead, manage time and be punctual.

Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.

Receptive to constructive feedback for continuous improvement

Initiative to identify and complete tasks independently.

Key Relationships:

The Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist, and Pharmacy Technician. They interact with internal contacts, including Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. Additionally, they engage with external contacts, such as customers and direct pharmacy vendors like McMahon and Kroll Canada.