Performance Admin Assistant / HR Support Lead

The Role

Work Arrangement

• The position is fully remote and based in the United Arab Emirates.
• The employment arrangement is part-time.

Performance Management

• Support employee performance-management processes and review cycles.
• Coordinate review schedules, deadlines, forms, feedback collection, and follow-up activities.
• Maintain performance records, goals, ratings, review documentation, and development plans.
• Monitor probation reviews, annual reviews, periodic assessments, and outstanding actions.
• Support performance-improvement plans and identify incomplete documentation or overdue reviews.

HR Administration

• Maintain employee files, HR records, contracts, attendance information, and related documentation.
• Respond to routine employee HR inquiries and coordinate requests with HR team members.
• Support onboarding, transfers, promotions, internal movements, and offboarding administration.
• Assist with HR letters, confirmations, forms, employee communications, and administrative documentation.
• Coordinate HR meetings, employee check-ins, training sessions, workshops, and performance discussions.

Reporting and Coordination

• Prepare performance reports, dashboards, summaries, trackers, and HR management information.
• Track employee goals, KPIs, development objectives, performance actions, and follow-ups.
• Prepare metrics covering performance reviews, employee development, turnover, attendance, and related indicators.
• Coordinate with HR Business Partners, managers, payroll, recruitment, learning and development, and other departments.
• Maintain accurate information in HRIS, performance-management, payroll, and employee-record systems.

Requirements

• Bachelor’s degree or equivalent qualification in a relevant field is preferred.
• Three or more years of relevant HR or people-operations experience is preferred.
• Strong understanding of performance processes, HR administration, employee records, and workplace procedures.
• Excellent spoken and written English communication skills.
• Strong organizational, analytical, administrative, problem-solving, and interpersonal abilities.
• Excellent attention to detail and responsible handling of confidential information.
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and HR systems.
• Ability to prepare HR dashboards, reports, trackers, and performance summaries.

Preferred Experience and Knowledge

• Experience with HRIS or performance-management platforms such as Workday, SAP SuccessFactors, Oracle HCM, BambooHR, or similar systems is advantageous.
• Knowledge of employee engagement, performance improvement, learning and development, and HR policies is advantageous.
• UAE or GCC HR experience and knowledge of local employment practices are advantageous.
• Experience supporting remote or multicultural teams is advantageous.
• CIPD, SHRM, HRCI, or another relevant HR certification is advantageous but not required.

Compliance and Improvement

• Assist with HR audits and ensure employee records are complete, accurate, and properly maintained.
• Support implementation of HR policies, procedures, performance frameworks, and employee programs.
• Handle employee information, performance records, compensation information, and sensitive HR matters confidentially.
• Identify opportunities to improve HR administration, reporting, documentation, and performance-management workflows.
• Provide administrative support to HR leadership on special projects and organizational initiatives.
• Follow company policies, employment procedures, data-protection requirements, and applicable UAE labour regulations.

What the Organization Offers

• Flexible part-time work within a professional HR and people-operations environment.
• Competitive compensation aligned with experience, HR expertise, and responsibilities.
• Exposure to modern HRIS, performance-management platforms, employee analytics, and digital HR processes.
• Professional development and continuous learning opportunities.
• A supportive environment focused on confidentiality, fairness, accountability, employee development, accuracy, and continuous improvement.