People Operations Excellence Specialist
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Key skills for this role
About the Role
Tamara, a leading fintech platform in Saudi Arabia, is seeking a People Operations Excellence Specialist to provide HR partnership and support for strategic initiatives. The role involves employee relations, talent management, and policy implementation.
Key Skills for This Role
Responsibilities
- Provide HR partnership and support for strategic and tactical initiatives, including day to day HR assistance and strategy execution for assigned business groups
- Foster and maintain effective relationships with leaders and employees, offering guidance on HR and business issues at all levels
- Influence and coach leaders and managers to achieve business objectives within the assigned populations
- Manage employee relations and act as a change agent by implementing best practices and improving work relationships
- Manage talent development and succession planning, including identifying performance gaps and training needs
- Maintain in depth knowledge of compliance requirements related to day to day employee management
- Implement HR best practices for key HR processes such as performance management, compensation planning, workforce/capability planning, and talent management
- Identify training, coaching, and mentoring needs for departments, managers, and employees
- Partner with other HR team members including International HR, Immigration, and Payroll to deliver comprehensive HR services
Requirements
- Bachelor's degree in human resources, business or related field
- 3+ years of HRBP experience
- Previous experience in coaching employees and management through complex issues
- Strong foundation and knowledge of HR principles, employment law, and compliance
- Proven client management and business acumen
- Strong communication and negotiation skills
- Ability to thrive in an ambiguous and rapidly changing environment
- Ability to set high personal goals and work independently
- Ability to organize, multi task and prioritize tasks
- Ability to make recommendations to effectively resolve problems
Full Job Posting
About Us
- Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer centric financial super app on earth.
- The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
- Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.
Your Role
- We're seeking a People Business Partner for our People team.
- As a People Business Partner, you will be crucial in providing tactical and strategic consulting on people and organization development strategies in support of the business objectives.
- Drawing on your proficiency in contributing to the development and implementation of HR policies and programs, you will be responsible for carrying out the following functional areas: employee relations consultation, policy interpretation and application, performance and compensation management cons
Your Responsibilities
- Provide HR partnership and support for strategic and tactical initiatives, including day to day HR assistance and strategy execution for assigned business groups.
- Foster and maintain effective relationships with leaders and employees, offering guidance on HR and business issues at all levels.
- Influence and coach leaders and managers to achieve business objectives within the assigned populations.
- Manage employee relations and act as a change agent by implementing best practices and improving work relationships.
- Manage talent development and succession planning, including identifying performance gaps and training needs for departments, managers, and employees within assigned business groups.
- Maintain an in depth knowledge of compliance requirements related to day to day employee management, ensuring regulatory compliance, and collaborating with legal/compliance departments as needed.
- Implement HR best practices for key HR processes, such as performance management, compensation planning, workforce/capability planning, and talent management.
- Identify training, coaching, and mentoring needs for departments, managers, and employees.
- Partner with other HR team members, including International HR, Immigration, and Payroll, acting as a point of contact and liaison with supported groups to deliver comprehensive HR services.
Your Expertise
- Bachelor's degree in human resources, business or related field.
- 3+ years of HRBP experience.
- Previous experience in coaching employees and management through complex, difficult issues.
- Proven strong foundation and knowledge of principles & practice of HR including employment law & compliance requirements.
- Proven client management and business acumen.
- Strong communication and negotiation skills.
- Ability to thrive in an ambiguous and rapidly changing environment.
- Ability to set high personal goals and work independently.
- Ability to organize, multi task and prioritize tasks.
- Ability to make recommendations to effectively resolve problems or issues demonstrated project management skills.
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