People Experience Advisor
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Key skills for this role
About the Role
AtkinsRéalis seeks a People Experience Advisor to manage HR operations for third-party employees across the Middle East. The role involves vendor management, employee lifecycle support, and regional HR operations.
Key Skills for This Role
Responsibilities
- Support the People Experience Manager in overseeing People Hub service delivery for third party employees across the Middle East, ensuring adherence to SLAs and KPIs
- Provide guidance on compensation benchmarking and salary changes, supporting managers from request initiation through to final delivery via the People Hub
- Collaborate with the People Hub and third party vendors to standardize HR processes across countries
- Oversee the end to end employee lifecycle for third party employees, including onboarding, payroll coordination, promotions, and offboarding
- Act as the primary point of contact for HR escalations related to third party employees
- Manage relationships with third party vendors across the region, setting clear expectations and monitoring performance
- Conduct regular service reviews to ensure alignment with company standards and service excellence
- Perform audits across internal systems and vendor platforms to ensure data accuracy, consistency, and compliance with local regulations
Requirements
- Bachelor's degree in business administration, Human Resources, or a related field
- Proven experience in operations, service delivery, or coordination roles, ideally within a multinational environment
- Experience working with third party vendors or external service providers is desirable
- Strong understanding of processes, governance, and compliance requirements in a corporate environment
- Experience working with data, including validation, tracking, or auditing for accuracy and consistency
- Strong stakeholder management and communication skills
Full Job Posting
Overview
- The People Experience Advisor – Third Party & Middle East Operations plays a pivotal role in managing HR operations for employees engaged through third party sponsors across the Middle East, while also contributing to broader regional HR operations.
- The role is focused on delivering consistent and high quality employee experience aligned with company standards.
Key Responsibilities
- Support the People Experience Manager in overseeing People Hub service delivery for third party employees across the Middle East, ensuring adherence to SLAs and KPIs.
- Provide guidance on compensation benchmarking and salary changes, supporting managers from request initiation through to final delivery via the People Hub (including case management support).
- Collaborate with the People Hub and third party vendors to standardize HR processes across countries, ensuring alignment with company policies and reducing inconsistencies.
- Oversee the end to end employee lifecycle for third party employees, including onboarding, payroll coordination, promotions, and offboarding.
- Act as the primary point of contact for HR escalations related to third party employees, ensuring timely and effective resolution.
- Manage relationships with third party vendors across the region, setting clear expectations and monitoring performance.
- Conduct regular service reviews to ensure alignment with company standards and service excellence.
- Perform audits across internal systems and vendor platforms to ensure data accuracy, consistency, and compliance with local regulations.
- Conduct regular spot checks on employee documentation (contracts, offers, visas, renewals), proactively identifying and mitigating risks.
- Ensure third party employees are effectively integrated into company initiatives, engagement forums, and HR programs.
- Promote awareness of learning and development opportunities to support employee growth.
- Monitor employee sentiment through surveys and engagement activities, addressing feedback and driving improvements.
Qualifications
- Bachelor's degree in business administration, Human Resources, or a related field.
- Proven experience in operations, service delivery, or coordination roles, ideally within a multinational environment.
- Experience working with third party vendors or external service providers is desirable.
- Strong understanding of processes, governance, and compliance requirements in a corporate environment.
- Experience working with data, including validation, tracking, or auditing for accuracy and consistency.
- Strong stakeholder management and communication skills, with the ability to collaborate across teams and external partners.
Competencies
- Problem Solving & Innovation: Proactively identifies issues and drives improvement.
- Project Management: Effectively manages multiple priorities across geographies.
- Stakeholder Management: Builds strong relationships across teams and external partners.
- Collaborative Mindset: Works cross functionally to deliver aligned outcomes.
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