PDC Manager

This position is career level 29L & located in Jacksonville, FL with a Role Classification of Fully On-Site.

• Lead the entire warehouse team by coaching, guiding, and developing skills in line with corporate objectives. • Responsible for all aspects and functions within the PDC, for communicating with dealership personnel and for achieving the PDC Annual Business Plan, financial and budget targets • Initiate operational improvements, benchmarks studies and conduct research to identify current and future methods to improve efficiencies or cost reductions while meeting or exceeding Customer expectations. Acts as a liaison with all necessary areas of VWoA, third-party Vendors, and VWAG on related plans and activities. • Serve as a local Change Agent responsible for the successful implementation of all Parts strategies at the local level by continually reinforcing the Parts strategy change management business case and philosophy, and act as a local communication link with all employees.

Operational – 30% Convert overall objectives into objectives for team member’s area of responsibility. Monitor compliance to applicable regulatory and environmental issues. Maintain and improve warehouse operations to maximize the utilization of space and productivity. Monitor the inbound, storage, outbound and distribution processes for parts and accessories for the PDC Monitor the process of all aspects of dealer support for all parts technical, availability and application assistance concerns Oversee the parts inventory and cycle count process Work with leadership team to reduce warehouse refusals, decrease inventory adjustment and improve inventory location accuracy Discuss warehouse operations and planning concerns with leadership team. Communicate with dealer contacts, address PDC concerns and take appropriate action as required. Develop and monitor functional performance measurement criteria for operational area of responsibility. Coordinate organizational learnings into standard policies to maximize the benefit of integrated Parts distribution solutions. Serve as first point-of-conflict resolution on process questions. Understand product life cycle and underlying business planning requirements. Establish and maintain excellent dealer relationships Control a comprehensive expense budget to ensure proper utilization of funds for required expenditures Ensure the development and adherence of policies, procedures, and processes for controlling the parts inventory. Organize and conduct local Parts Council meetings and participate in the National Parts Council Meetings