Payments Product Manager

Location(S)

May. 04, 2026

Job Overview

Responsibilities

• Drive payment product development and management for the country identifying and assessing relevant customer, competitor, and industry insights to define strategies for revenue growth
• Provide strategic insight and recommendations on innovative payment product development, targeting, and segmentation strategies, overseeing the product development lifecycle, market demands, technology trends, and the competitive landscape
• Manage all elements of the product development life cycle from ideation to launch and post-launch optimization, ensuring a structured approach to product evolution
• Lead the implementation of new FMIs (Financial Market Infrastructures) and schemes, ensuring smooth integration and compliance
• Create epics and detailed business requirements, translating strategic objectives and regulatory requirements into actionable development tasks for technology teams
• Assess current system capabilities and collaborate closely with technology teams on solutioning, identifying optimal technical approaches for new product features and enhancements
• Collaborate closely with Operations and Technology teams on new payment product rollouts, enhancements, and process improvements, ensuring seamless execution
• Review new and existing regulations, conduct thorough impact assessments, and develop comprehensive action plans to ensure continuous compliance
• Manage and deliver regulatory projects within strict timelines, ensuring adherence to all applicable local and international payment regulations
• Oversee product financial performance, identifying opportunities and gaps, and developing robust business strategies to drive portfolio growth and profitability
• Maintain comprehensive product documentation, capability grids, policies, and procedures, ensuring full compliance with local regulatory requirements and governance approvals
• Act as a subject matter expert for payment products, providing guidance and training to internal stakeholders and contributing to client engagement. This includes actively participating in client engagement activities, preparing and delivering pitches, and coordinating initiatives with key clients
• Engage directly with regulatory bodies and scheme organizations, representing the firm's interests and ensuring alignment with industry standards
• Proactively assess and manage product risk, ensuring compliance with laws, rules, regulations, and internal policies, demonstrating sound ethical judgment and escalating control issues transparently

Qualifications

• At minimum 4 years of relevant experience in product management or product development within the financial services industry preferably within GCC markets
• Demonstrated knowledge of payment product development, financial analysis, and product management principles
• Proven experience in driving business innovation, leveraging management information, and data analytics to achieve results
• Experience working with technology and operations teams on new product rollouts and process improvements, including assessing system capabilities and contributing to solutioning
• Familiarity with regulatory frameworks, scheme rulebooks, specifications, and governance approval processes relevant to payment products in the country
• Strong problem-solving, decision-making, and analytical skills, with the ability to interpret complex data, market trends, and regulatory requirements
• Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely, including creating detailed business requirements and delivering client pitches
• Ability to work under pressure, manage multiple deadlines, and adapt quickly to changing priorities in a fast-paced environment
• Demonstrated influencing skills, capable of collaborating effectively with cross-functional teams, clients, regulatory bodies, and scheme organizations

Education

• Bachelor's degree or University degree in Business, Finance, Technology, or a related field, or equivalent experience
• Arabic speaking preferred
• **Job Family Group:**
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Product Management And Development

• **Job Family:**
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Market Segments And Services

• **Time Type:**
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• Full time
• **Most Relevant Skills**
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• Please see the requirements listed above.
• **Other Relevant Skills**
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• For complementary skills, please see above and/or contact the recruiter.
• *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*
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