Payments officer
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Key skills for this role
About the Role
We are seeking a detail-oriented Junior Payment Agent to handle daily payment transactions, verify client funding requests, and maintain financial logs. This entry-level role is ideal for individuals looking to launch a career in FinTech, Forex, or corporate treasury operations.
Key Skills for This Role
Responsibilities
- Handle daily client deposits, withdrawals, and internal account transfers accurately and efficiently
- Review Know Your Customer (KYC) documentation and verify payment ownership to prevent fraud
- Investigate and resolve stuck, failed, or delayed client payments by coordinating with customer support teams
- Document all transaction discrepancies, chargebacks, and internal transfer errors for management review
Requirements
- Bachelor's degree in Finance, Economics, Accounting, or Business Administration or equivalent experience
- High attention to detail
- Strong numerical skills
- Ability to work under tight deadlines
- Flexibility to work in rotating shifts
- Professional fluency in English
Full Job Posting
Role Overview
- We are seeking a detail oriented Junior Payment Agent to join our fast paced operations team. You will handle daily payment transactions, verify client funding requests, and maintain financial logs.
Key Responsibilities
- Process Transactions: Handle daily client deposits, withdrawals, and internal account transfers accurately and efficiently.
- Verify Client Data: Review Know Your Customer (KYC) documentation and verify payment ownership to prevent fraud.
- Resolve Issues: Investigate and resolve stuck, failed, or delayed client payments by coordinating with customer support teams.
- Maintain Records: Document all transaction discrepancies, chargebacks, and internal transfer errors for management review.
Requirements & Qualifications
- Education: Bachelor's degree in Finance, Economics, Accounting, or Business Administration or experience.
- Attributes: High attention to detail, strong numerical skills, and the ability to work under tight deadlines.
- Schedule: Flexibility to work in rotating shifts.
- Language: Professional fluency in English; proficiency in a second language is a major advantage.
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