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Patroller - Halifax
Indigo Park Canada
Halifax, CAN
Full-time
Entry · 1+ years experience
Onsite
Discovered 3 weeks ago
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Location
- Halifax South Central, NS
- Indigo Park Canada is seeking a motivated and service-oriented professional to join our Halifax team as a Parking Enforcement Officer / Customer Service Representative. This position offers the opportunity to work independently, engage with customers, promote compliance with parking regulations, and contribute to the safety and efficiency of our parking operations. If you thrive in a fast-paced environment and enjoy interacting with people, we'd love to hear from you.
Why work at Indigo Park Canada?
Independent work environment
Opportunity for career growth
Referral bonuses
Be part of a trusted organization focused on service excellence
Responsibilities: - Patrol properties to ensure safety and enforce parking regulations. - Serve as a Customer Service Representative, assisting customers on-site and handling calls. - Maintain close communication with dispatch using a two-way radio or cell phone. - Relay information about incidents or emergencies to the appropriate personnel. - Issue warnings and citations for improperly parked vehicles. - Identify vehicles in violation of parking codes. - Report hazardous conditions like missing traffic signs or street markings. - Identify and report suspicious objects or vehicles. - Monitor environmental conditions for potential hazards such as ice. - Use a hand-held device to input and retrieve vehicle information. - Investigate and address complaints related to contested parking citations. - Keep detailed operational records including activity logs and contested citations. - Collect fees from parking meters. - Maintain and manage assigned equipment. - Perform basic vehicle maintenance tasks and report any mechanical issues to the Manager. - Perform any other assigned duties as needed.
Qualifications
- Minimum of 1-2 years of customer service experience. - Strong communication and interpersonal skills. - Proven problem-solving abilities. - Ability to maintain a professional attitude in various situations. - Proficient in working well within a team setting. - Capable of working independently with minimal supervision. - Able to handle a fast-paced work environment and work effectively under pressure. - Strong attention to detail and keen observation skills. - Demonstrates pride in delivering high-quality service. - Accurate data entry skills. - Possession of a valid provincial driver's license. - Clean driver's abstract. - Basic computer proficiency. - Successfully pass a criminal record check. Assets: - Enthusiasm for continuous learning, coaching, and training. - Results-driven individual focused on accuracy and strong customer relations.
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