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Patient Coordinator (Elgin Vision)
VSP Vision
Elgin, USA
Full-time
Entry · 1+ years experience
Onsite
USD 16.5-18.5 yearly / year
Discovered 1 weeks ago
Free
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The primary role is to provide a high-quality patient experience by welcoming and communicating with patients, creating an efficient patient flow, and flawless patient transition throughout the eye care experience
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General Summary
The primary role is to provide a high-quality patient experience by welcoming and communicating with patients, creating an efficient patient flow, and flawless patient transition throughout the eye care experience
Essential Functions
Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process
Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments
Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion
Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files
Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients
Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies
Responsible for keeping an organized front desk and front entry at all times
Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested.
Job Specifications
Typically has the following skills or abilities:
One to two years of administrative experience with at least one year providing administrative support
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