Patient Care Representative

• Assist technologist in preparing patients for diagnostic testing, including but not limited to changing, guiding, assisting in mobility, cleaning etc.

• Perform ECGs, Holter hookup, blood pressure, take vitals, collect basic information from patients etc., if trained to do so.

• Work alongside and assist physicians, as required, to ensure their practice runs smoothly and efficiently; including but not limited to locating reports, scheduling appointments, coordinating schedules, biopsies, etc.

• Assist with workflow of the clinic.

• Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.

• Maintain accurate patient records and filing systems (in accordance with Company and Ministry of Health requirements).

• Operate specific office equipment related to secretarial duties (i.e., computer, computerized telephone, photocopier and fax machine, etc.).

• Observe and report all malfunctions in office equipment.

• Follow manufacturer's guidelines for operation, maintenance and minor troubleshooting.

• Maintain all required logbooks for infection prevention and control protocols.

• Ensure patient reports are delivered, distributed, and faxed expediently, where applicable.

• Maintain patient confidentiality.

• All company and government regulations are to be followed.

• Routine cleaning of work area and equipment to be done as scheduled or needed.

• Assist other staff members when the workload is completed or as assigned for the smooth, effective functioning of the entire department and facility.

Maintain and adjust to staffing rotation pattern as directed by manager or delegate.

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools in the recruitment process.

This role is for an existing vacancy. The expected hiring range for this role is from $xyz - $xyz per hour. Final compensation is determined based on market location, job-related knowledge, skills, experience level, and internal equity. Candidates with significantly more experience may be considered at a higher level with adjusted compensation for certain roles.

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WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.