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Patient Care Coordinator

Allure Dental And Derma Clinic
Dubai, UAE
Full Time
Entry
Onsite
3 weeks ago
Appointment SchedulingPhone EtiquetteCare CoordinationMedical TerminologyPatient CareElectronic Medical Records
Free

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Key skills for this role

Appointment SchedulingPhone EtiquetteCare Coordination
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Company Description

  • Allure Dental And Derma Clinic is a premier medical aesthetics destination in Dubai, offering world class dental and dermatology care in a luxurious, state of the art setting.

Role Description

  • This is a full time, on site Patient Care Coordinator role based in Dubai. The Patient Care Coordinator will serve as a primary point of contact for patients, greeting them, managing check in and check out processes, and ensuring a smooth and welcoming experience.

Daily Tasks

  • Scheduling and confirming appointments
  • Coordinating follow up visits
  • Managing patient records
  • Assisting with the digital patient journey
  • Handling phone and online inquiries
  • Providing accurate information about services
  • Guiding patients through treatment plans
  • Supporting billing related queries
  • Helping maintain compliance with clinic protocols
  • Working closely with clinical staff to optimize patient flow and satisfaction

Qualifications

  • Strong appointment management skills
  • Excellent Phone Etiquette and communication skills
  • Experience with Care Coordination
  • Familiarity with Medical Terminology
  • Demonstrated Patient Care skills
  • Previous experience in dental, dermatology, or broader healthcare setting preferred
  • Proficiency with electronic medical record or practice management systems
  • Strong organizational skills and attention to detail
  • Fluency in English required; additional languages an advantage
  • Relevant diploma or degree in healthcare administration or related field beneficial

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