Patient Access Consultant
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Key skills for this role
Role Overview
Under the general supervision of the designated manager, the Patient Access Consultant is considered a master of our services including but not limited to reimbursement activities, claim submission, claim status, collection activity, appeals, patient assistance and copay assistance.
On a day to day basis they may be in contact with various customers of our services including but not limited to patients, providers, caregivers, and client brand teams.
Key Skills for This Role
Full Job Posting
Qualifications
- EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- High school diploma or GED required.
- Requires broad training in fields such as business administration, accounting, computer sciences, medical billing and coding, customer service or similar vocations generally obtained through completion of a two-year associate’s degree program, technical vocational training, or equivalent combination of experience and education.
- Five (5) or more years directly related and progressively responsible experience required. A two-year degree can be used in lieu of 2 years of the experience requirement; a four-year degree in lieu of 4 years of experience. Four-year degree preferred.
- MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Ability to communicate effectively both orally and in writing.
- Ability to build productive internal/external working relationships.
- Advanced interpersonal skills.
- Strong mathematical skills.
- Basic analytical skills.
- Advanced organizational skills and attention to detail.
- Extensive knowledge of pharmacy operations and medical claims.
- Excellent use of medical industry vernacular.
- General knowledge of health care billing required; advanced knowledge preferred.
- Advanced use of Microsoft Excel, Outlook, and Word.
- Developing professional expertise; applies company policies and procedures to resolve a variety of issues.
- Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit.
- The employee must occasionally lift and/or move up to 10 pounds.
- Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
- Schedule:
- 11am - 8pm
- CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
- At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
- CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
- Artificial Intelligence in Our Recruiting and Employment Process
- CareMetx uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.
- CareMetx does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.
About CareMetx
Technology-enabled patient access and support services provider helping pharmaceutical companies get specialty therapies to patients.
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