Clinical Nursing Coordinator

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Active RN or LPN licenses must be free of disciplinary actions and/or restrictions.
• Minimum of 2 + years nursing experience
• Consideration will be given to nurses living in Nursing Licensure Compact ‘home states’
• Bachelor’s degree preferred; Associate’s degree commensurate with experience
• Prior call center or telehealth nursing experience preferred

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS

• Knowledge and familiarity with call center and telehealth processes.
• Knowledge of biologic therapies, specialty pharmacy, and managed care processes
• Proficient in Technology: Microsoft Office – particularly Word and Excel, Zoom, MS Teams, WebEx, Salesforce, Telephone systems)
• Excellent interpersonal skills – demonstrates initiative, problem-solving skills, acts as a team player
• Excellent oral and written communication skills
• Excellent organizational skills – ability to prioritize and adjust to shifting priorities
• Excellent judgment/ decision making skills
• Compassionate and patient-focused
• Ability to sit for extended periods of time
• Ability to connect to the internet from remote location, as needed
• Ability to perform all work duties from remote location, as needed
• Ability to perform administrative responsibilities accurately and on time
• Willingness to work multiple US time zones as needed
• Ability to travel for national training meetings approximately 15%
• Ability to work independently as well as with a team
• Ability to work flexible hours, as needed
• Ability to perform other program and company priorities, as needed

PHYSICAL DEMANDS

WORK ENVIRONMENT

SCHEDULE

• Must be flexible on schedule and hours
• Travel is required (15% travel)
• CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
• At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
• CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.