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CapsLock builds exceptional marketing solutions for large partners in the home improvement industry. We don’t just advertise our clients’ products or services - we build long-term marketing solutions within the context of permanent partnerships.
Our people are the backbone of everything we do and are our most valuable asset. Our business model demands top talent across the board, and we aim to create conditions that attract and retain the best individuals globally.
We are looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads to grow the company.
As a Partner Success Manager, you will play an important role, assisting with all facets of client services and interacting with all departments, including IT, media, creative, and analytics. This role provides a great opportunity for growth if you excel in working in a fast-paced environment.
This role will be responsible for key business priorities that help amplify the growth of our business, share best practices, and implement operational improvements. Reporting to the Sales Director and team leads, this position requires superior account management skills, big-picture thinking, and the ability to successfully lead cross-functional teams that collectively contribute to multifaceted digital campaigns.
At CapsLock, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. We put a large emphasis on culture and personal characteristics.
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Smart, articulate, and polished, with excellent problem-solving skills
Attention to detail and a high level of accuracy are an absolute must
Ethical with a flexible work attitude
Humble and craving to learn
Must be a self-starter, highly organized
Quick learner and a team player
Can command a room when speaking; exudes confidence
A can-do attitude and a desire to progress in their career
Self-motivated and goal-oriented
Curiosity, Honesty & Integrity
A self-starter who thrives on responsibility and impressing clients with results
Motivated to deliver exceptional performance
Strong desire to work in a multicultural environment
Previous success working in a completely remote role
Experience working at an agency or brand, managing digital marketing campaigns
Experience with Slack, ClickUp or/and Tableau
Knowledge of media buying
Bachelor's degree in sales, marketing, business administration, or a related field
Not only do we offer fair and competitive pay, but we also provide perks and benefits that support your well-being and growth. Here are some of them:
We are a truly remote-first company. You choose where you feel the most productive and comfortable to make an impact.
Work-life balance matters to us, and we support it with paid time off for rest, personal time, or simply doing what makes you happy.
We believe in curiosity and growth. That’s why we support continuous learning with workshops, online courses, conferences, and certifications.
We help you set up your perfect workspace by covering equipment and furniture expenses, so you can do your best work from home.
From gym memberships and yoga classes to home workout equipment or even a bicycle, we give you the flexibility to stay active your way.
Your health matters. Take the time you need to rest and recover - we’ll be here when you’re ready to return.
We support you and your family with reimbursement for medical insurance and health-related expenses, including dental care and psychological support.
If you sometimes crave a change of scenery or more social interaction, we’ll cover the full cost of a co-working space.
From gaming nights and fitness challenges to annual retreats at world-class resorts, we make sure there’s never a shortage of fun and connection.
Performance marketing and customer acquisition solutions company.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Remote
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