Partner Success Director

Qualifications

• 10+ years of experience in customer-facing roles such Partner Success, Customer Success, Solution Consulting, or Partner Relationship Management
• 5+ years of experience working in the Contact Center space
• Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
• Demonstrated ability to develop platform expertise and engage effectively with both technical and executive audiences.
• Ability to translate business requirements into technical solutions.
• Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
• Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences.
• Strong project management and organizational skills.
• Compensation at Cresta
• Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
• The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
• This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
• OTE Range: $220,000 - $250,000 + offers Equity
• We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai