ashby
Partner Operations Manager
Ascertain
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 85000-95000 yearly / year
Discovered 1 weeks ago
athenahealthNextGen
Free
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Role Overview
We're seeking a fully remote Partner Operations Manager to lead, develop, and support a team of Partner Operations professionals. This role is focused on building a high-performing team of Partner Operations Associates.
You'll oversee approximately 10–12 Partner Operations Associates and Senior Associates, providing coaching, feedback, performance management, and career development. You'll work closely with your Partner Operations Leads to ensure teams have the staffing, training, and support they need to consistently deliver outstanding customer outcomes.
This role partners closely with the Head of Partner Operations on hiring, workforce planning, and organizational development while remaining deeply engaged in the day-to-day success of your team.
Key Skills for This Role
athenahealthNextGen
Full Job Posting
Meet Ascertain
Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm.
Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain.
About the Role
We're seeking a fully remote Partner Operations Manager to lead, develop, and support a team of Partner Operations professionals. This role is focused on building a high-performing team of Partner Operations Associates.
You'll oversee approximately 10–12 Partner Operations Associates and Senior Associates, providing coaching, feedback, performance management, and career development. You'll work closely with your Partner Operations Leads to ensure teams have the staffing, training, and support they need to consistently deliver outstanding customer outcomes.
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