Paintless Dent Repair Technician (PDR)

Role Overview

Key Responsibilities

• Perform high-quality PDR on customer vehicles, including small dents, dings, and hail damage.
• Inspect damage and determine suitable repair methods.
• Use specialized tools to remove dents without affecting vehicle paintwork.
• Meet company and industry standards for safety and quality.
• Communicate repair status and timelines to service advisors, estimators, and customers.
• Maintain the work area and company tools and equipment.
• Follow safety guidelines and workplace procedures.
• Provide exceptional customer service.

Qualifications and Experience

• Proven PDR Technician experience is preferred, with two to three years preferred.
• Strong technical knowledge of PDR tools and techniques is required.
• Ability to work independently under minimal supervision is required.
• High attention to detail and craftsmanship is required.
• A valid driver's license and clean driving record are required.
• PDR certification or formal training is a plus.

Required Skills

• Excellent hand-eye coordination and manual dexterity.
• Strong problem-solving and time-management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication skills and a customer-focused attitude.

Work Environment

• The role is based in an automotive repair shop or collision center.
• The work requires standing, bending, and using tools for extended periods.
• Personal protective equipment is used as required.