Outreach Expert
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Key skills for this role
About the Role
DreamGateway Immigration Services is seeking a proactive Outreach Expert to make outbound calls, maintain client records, and assist with onboarding. Ideal for freshers with basic experience in outbound calling or customer service and strong English communication skills.
Key Skills for This Role
Responsibilities
- Make outbound calls to prospective and existing clients to promote services and collect feedback
- Maintain accurate records of customer interactions using Microsoft Office tools
- Assist with client onboarding by clearly explaining service features and benefits
- Analyze customer data to identify trends and improve outreach strategies
- Collaborate with team members to enhance service delivery and customer engagement
Requirements
- Basic experience or knowledge in outbound calling, call centers, sales, telesales, or customer service
- Good communication skills in English
- Confident, persuasive, and customer focused attitude
- Positive attitude and willingness to learn
- Strong interpersonal skills
Full Job Posting
Overview
- We're looking for a proactive and enthusiastic Outreach Expert to join our growing team in Dubai.
Key Responsibilities
- Make outbound calls to prospective and existing clients to promote services and collect feedback.
- Maintain accurate records of customer interactions using Microsoft Office tools.
- Assist with client onboarding by clearly explaining service features and benefits.
- Demonstrate professional phone etiquette and strong communication skills at all times.
- Analyze customer data to identify trends and improve outreach strategies.
- Collaborate with team members to enhance service delivery and customer engagement.
Requirements
- Basic experience or knowledge in outbound calling, call centers, sales, telesales, or customer service.
- Good communication skills in English.
- Confident, persuasive, and customer focused attitude.
- Positive attitude and willingness to learn.
- Strong interpersonal skills.
- Freshers are encouraged to apply.
What We Offer
- Comprehensive training.
- Career growth opportunities.
- Friendly and supportive work environment.
- Company Visa and Medical Insurance.
Work Location
- Work Location: In person
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