OSS Engineer

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. · We’re responsible and go further for our people, clients, communities and the planet · We’re open and seek new and better ways of exceeding expectations · We’re together and as one team; the whole is greater than the sum of the parts · We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPT INDNAT #LI-AJ2

• You’ll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team supporting services that underpin Critical National Infrastructure
• You’ll be proactive and Reactive within Incident and Problem Management
• You’ll carry out Access Management & Vulnerability Management
• System Governance to ensure the effective operation of the services
• Providing Out of Hours Support via an On-Call Rota.
• You’ll bring experience with supporting OSS systems and infrastructure from a 2nd and 3rd Line level
• You’ll have the experience of working with developers/vendors implementing fixes or improvements to systems
• Experience of LINUX and Microsoft Operating Systems
• You’ll have the exposure to ITIL Methodologies
• The ability to explain complex technical issues in a simple, customer centric language
• You'll be able to attain NPV - SC level vetting
• You can commit to On-call as part of the role, 1 in 7 rota.
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!
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