successfactors
Operator - National Patrol Services
Wilson Security
Melbourne, AUS
Full-time
Mid
Onsite
Discovered 1 weeks ago
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Free
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Role Overview
Wilson Security is seeking a full time Operations Coordinator - National Operations Centre, to join our team at Essendon Fields on a reliever line. Reporting to the Operations Centre Team Leader, you will work across both Guarding Services and Patrol Services, providing coverage across the full 24/7 roster.
This is a broad role. On any given shift you may be dispatching mobile patrol officers to alarm activations, managing after-hours rostering and coverage for static guarding sites, handling escalated incidents, or supporting officer welfare in the field. You will be the point of contact between our field staff, supply partners and our clients across all Australian states and territories.
The reliever line is a varied position in the Operations Centre. It suits someone who picks things up quickly, is comfortable moving between different systems and priorities, and can hold a professional standard in a high-volume environment.
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About the Company
Wilson Security is one of the largest providers of integrated security services in Australia and New Zealand. From security officers and mobile patrols to alarm response, concierge and armed guarding, we deliver solutions across a wide range of sectors, supported by an experienced management team and a national infrastructure operating 24 hours a day.
Our purpose is to build a safer future for everyone, underpinned by our values of Care, Innovation, Accountability and Integrity.
About the Role
Wilson Security is seeking a full time Operations Coordinator - National Operations Centre, to join our team at Essendon Fields on a reliever line. Reporting to the Operations Centre Team Leader, you will work across both Guarding Services and Patrol Services, providing coverage across the full 24/7 roster.
This is a broad role. On any given shift you may be dispatching mobile patrol officers to alarm activations, managing after-hours rostering and coverage for static guarding sites, handling escalated incidents, or supporting officer welfare in the field. You will be the point of contact between our field staff, supply partners and our clients across all Australian states and territories.
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